1-866-329-3970 TTY 711
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Page Last Updated: December 04, 2017
The best health care is based on a true partnership — between you, your doctor and your health plan. We are your partner in healthy living, and are dedicated to helping you get the most out of your health care so you can live your life to the fullest. Our mission, and our passion, is helping you make sound health care decisions.
Whether you are new to Medicare or an expert, you need a partner you can always count on. At RiverLink Health, we know that health care decisions can feel complex, but we don’t think they need to be. We design our benefits around the way you live and offer you simple, clear options along with reasonable, predictable costs.
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RiverLink Health is open
Monday through Friday:
8 am - 8 pm,
Saturday and Sunday:
8 am - 8 pm,
October 1 through February 14.
Description of Services
Through its network of web properties, RiverLink Health provides you with access to a variety of resources, collectively ("Services"). The Services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to the TOU. The details can be found in the downloadable document below.
RiverLink Health is an HMO plan with a Medicare contract. Enrollment in RiverLink Health depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. You must continue to pay your Medicare Part B premium. Medicare beneficiaries may also enroll in RiverLink Health through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next. Call Customer Service at 1-866-329-3970 (TTY 711) Monday – Friday 8 am to 8 pm, and Monday – Sunday 8 am to 8 pm from October 1 to February 14. You may reach a voicemail on weekends and holidays; please leave a message and your call will be returned the next business day. This information can be made available in other formats or languages. Please call Customer Service for assistance. A sales person will be present with information and applications. For accommodation of persons with special needs at sales meetings call 1-866-329-3970 (TTY users call 711). Calls will be answered by a licensed insurance agent/broker. RiverLink Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-866-329-3970 (TTY: 711). 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-866-329-3970 （TTY:711）。ATENCION: si habla espanol, tiene a su disposicion servicios gratuitos de asistencia linguistica. Llame al 1-866-329-3970 (TTY: 711). CHU Y: Nếu bạn noi Tiếng Việt, co cac dịch vụ hỗ trợ ngon ngữ miễn phi danh cho bạn. Gọi số 1-866-329-3970 (TTY: 711). Plan may not be available in all counties.
RiverLink Health is underwritten by the Ohio entity RiverLink Health for Ohio residents and by RiverLink Health of Kentucky, Inc. for Kentucky residents.
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